Summary of User’s Problem and Solutions Discussed:
- The main problem reported by the user, flippy, is that they have not received the $50 cash offer after creating a Fidelity Youth Account, despite being told it would be deposited within 10 days.
- A representative from Fidelity clarified that the $50 award would be deposited within 10 calendar days of activating the account and that the user would receive a confirmation once the award is deposited.
flippy
09/12/2023 at 10:36:40 PDT
When I was creating an account it said I would get $50 for making one. When I open up the app and look at my balance it’s still at $0.00
Do I need to do something extra for the $50?
FidelityShea
09/12/2023 at 10:42:45 PDT
Hey @flippy, are you talking to our Fidelity Youth Account $50 cash offer? These awards are deposited within 10 calendar days of activating your Youth Account, and you should receive a confirmation once the award is deposited!
flippy
09/12/2023 at 10:46:00 PDT
Thanks so much! I only created my account yesterday so that makes sense 👍
FidelityShea
09/12/2023 at 10:56:20 PDT
For sure! I’m glad I could help. Reach out if anything else comes up! 🟢
flippy
09/26/2023 at 20:10:47 PDT
Hey it’s been a while and I haven’t gotten anything. Not really urgent to get the $50 but it would be nice to start with.
FidelitySean
09/27/2023 at 07:35:13 PDT
Hey @flippy, thanks for following up. It’s been longer than 10 days since you posted this, so I would suggest sending us a DM on Twitter or a Modmail on Reddit. We can take a look at your specific situation in a secure channel.