Summary of User’s Issue and Solutions Discussed:
- The main problem reported by the user, BobV, is that the feature for accessing multiple quotes has been removed, which has caused disappointment and frustration.
- Fidelity’s representative, Marian, offered to look into the issue and requested additional information about the platform being used (Active Trader Pro, Fidelity.com, or Fidelity Investments Mobile App) to assist further.
BobV
10/14/2023 at 12:18:45 PDT
News/Quotes can only do a single simple quote now. Fidelity is going backwards with their technology. I used this feature several times a day now it’s gone. I was a long happy time customer but now I’m a very disappointed and frustrated customer! Do the right thing and bring it back, or aren’t you capable of it? 😠
FidelityMarian
10/16/2023 at 06:24:01 PDT
Thanks for reaching out to us, @BobV! We can certainly look into this for you.
To best assist you, please tell us more about the platform (Active Trader Pro, Fidelity.com, Fidelity Investments Mobile App) you are using to access the multiple quotes.
We hope to hear from you soon! 🟢