ATP is not adding my trades to the positions window fast enough which makes day trading too risky
Here’s a summary of the main problem and solutions discussed:
- Main Problem: Ronald is experiencing significant lag with Active Trader Pro (ATP).
- Solutions Discussed:
- Close any unnecessary tools in ATP by checking the “Tools in Use.”
- Close and relaunch ATP.
- Perform a power cycle: shut down the computer, unplug the router for one minute, then power back up the router and computer.
- If lag persists, contact the tech team for further assistance.
Here’s the full thread
This seems to happen randomly ATP is very laggy
Sorry to hear that you’re having some trouble with Active Trader Pro (ATP) today. I was able to chat with a friend in our Electronic Support team and they gave me the following troubleshooting steps for you to try out:
1. Close any unnecessary tools in ATP by checking the “Tools in Use”
2. Close and relaunch ATP
3. Last but not least, perform a power cycle by shutting down your computer fully, unplugging the router from the power source for one minute, then powering back up your router and computer.
If you continue to see significant lag, give our tech team a call to investigate further.
Fidelity Contact Information: https://www.fidelity.com/customer-service/contact-us 🟢