Cant purchase Funds or stocks during market hours
Here’s a summary of the main problem and solutions discussed in the post:
- Main Problem: The user, Elijahchasinbans, reported being unable to purchase stocks during market hours, receiving notifications that purchases are only allowed from 9:30 AM to 4:30 PM ET, despite being within that timeframe from Mountain Time.
- Solution Discussed: Fidelity’s representative, Marian, asked for clarification on the duration of the error and reminded the user that the market is closed on weekends, which may have contributed to the confusion.
- Resolution Update: In a follow-up message, the user confirmed they were able to purchase an ETF at 12 PM ET, indicating that the issue had been resolved.
The user was ultimately able to make the purchase after the initial confusion.
Here’s the full thread
Its been multiple days now i have looked during the middle of what says would be market hours and it keeps giving me the notifications i can only purchase during 9:30am-4:30pm ET times but im in the middle of it so why can i not purchase? doesnt give me any help after the notification it just basically says i cannot buy at all during the day basically.
i will follow up tomorrow with a picture of the time; i am in Mountain time so i am 2 hours behind Eastern time. So i have to be on time always and i always am to be told that i cannot purchase during this time.
Thank you for reaching out to us, @Elijahchasinbans💸.
You mentioned it has been multiple days – do you know exactly how long it has been since you’ve been receiving that error? The market is closed over the weekend and I would like to make sure that this is not the case in your situation.
Please keep us in the loop, and if you encounter this error again today, let us know. 🟢
could purchase etf as of 12 pm et
We’re glad to hear you were able to make the purchase. Please let us know if you experience anything else. 🟢