Concerns About My Debit Card Purchase Status

Here’s a summary of the main problem reported by the user and the solutions discussed:

  • Main Problem: The user, Mega V, is concerned about a debit card purchase that is processing with a future date (1/22/24) and has an ATM-Debit Card Activity showing $0.00.
  • Solutions Discussed:
    • The user was advised to review their transaction history to check for any unauthorized debits.
    • If further assistance is needed, they were encouraged to reach out through social media platforms like Facebook, Instagram, or Twitter.
    • For future inquiries about debit card transactions, Mega V was recommended to contact the Debit Card Services Team using the number on the back of the card.
Here’s the full thread
Mega V
01/21/2024 at 09:22:21 PST
I have a debit card purchase under processing, but the date says 1/22/24 contrary the day for me 1/21/24 should I be concerned?
I have an update, it says ATM-Debit Card Activity, 0.00, what does that mean
FidelityLinsey
01/22/2024 at 07:06:19 PST
Thanks for reaching out, @Mega V. Can you clarify your question? Did you recently use your debit card over the weekend and the transaction is processing?
Mega V
01/22/2024 at 14:33:59 PST
No
Mega V
01/22/2024 at 15:18:09 PST
there were no @FidelityLinsey transactions or anything
FidelityMichaela
01/22/2024 at 16:54:34 PST
Hi, @Mega V. Is this a new debit card?
Mega V
01/22/2024 at 16:54:49 PST
no
FidelityMichaela
01/22/2024 at 17:24:16 PST
We recommend reviewing your transaction history to confirm there are no unauthorized debits on your account. If you have further questions about it or need us to review your account, please reach out through another form of social media, such as Facebook, Instagram, or Twitter. 🟢
Mega V
01/23/2024 at 13:57:16 PST
its gone
FidelityHeather
01/23/2024 at 16:46:48 PST
Thanks for letting us know, @Mega V. In the future, if you have questions about a debit card transaction, you may also give our Debit Card Services Team a call using the number on the back of the card. If you need help with anything else, just let us know. 🟢

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