Confusion Over Settled Cash Restrictions on My Account

Summary of User’s Issue and Solutions Discussed:

  • The user reported an issue where they were unable to invest due to a message indicating “no settled cash,” despite having checked and confirmed their cash balance was correct.
  • Fidelity suggested confirming if the account values were updated correctly when the market opened.
  • Fidelity recommended calling their trading associates for immediate assistance, providing a contact link for further support.
Here’s the full thread
The Lamer Gamer
02/11/2024 at 07:30:13 PST
I had been using this account for months and had been making a pretty good return. One morning I go to invest in a stock and it tells me “no settled cash”. I checked my settled cash and it was the same as my regular cash. What’s the deal?
FidelityShawn
02/12/2024 at 08:37:28 PST
Thank you for reaching out to us, @The Lamer Gamer. Have you confirmed if the account was updated with the correct values this morning when the market opened? 🟢
The Lamer Gamer
02/12/2024 at 09:16:12 PST
Yes. Despite this, I still am not able to invest
FidelityCaitlin
02/12/2024 at 11:22:20 PST
Hi, @The Lamer Gamer. For immediate assistance with investing, you will need to call in and speak with one of our trading associates. They are available 24/7 to assist you. Fidelity Contact Information: https://www.fidelity.com/customer-service/contact-us Please feel free to follow up with us here if we can help further. 🟢

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