Contact your card issuer
Summary of User’s Issue and Suggested Solutions:
- The main problem is that the user is unable to add their Fidelity debit card to Apple Pay, receiving an error message to contact their card issuer.
- The user has already read help articles and contacted Fidelity debit card services without resolving the issue.
- A suggested solution is to call Fidelity’s Debit Card services to check for any issues preventing the connection.
- Additionally, Fidelity recommends that the user send a private message through other social media platforms for further investigation.
Here’s the full thread
I am not able to add my fidelity debit card to Apple Pay. Every time I try to add it, it tells me contact your card issuer. I already read numerous help articles and contacted fidelity debit card services. Idk what else to do. Any suggestions.
Hey @Stick, sorry to hear you’re having issues with connecting your Fidelity Debit Card to Apple Pay.
Calling our Debit Card services is typically the way to go here. They’d be able to see if there are any issues preventing the connection. That said, please send us a private message on one of our other social media platforms so we can investigate this further for you.