( Customize) Display Preferences not honored.
Here’s a summary of the main problem and solutions discussed in the conversation:
- Main Problem: The user reported that even after unchecking the option to “Show zero balance Fidelity accounts,” zero balance Stock Plan accounts still remain visible on the website.
- Additional Concern: The user also questioned why the customization settings do not allow users to select the order in which accounts are displayed.
- Response from Fidelity: A Fidelity representative acknowledged the user’s concerns and mentioned that they responded to the questions in a different feedback channel.
Here’s the full thread