Debit Card Stuck in Limbo—Need Digital Access Before I Move in 6 Weeks
Here’s a summary of the main problem reported by the user and any solutions discussed:
- Main Problem: The user has been receiving a message indicating their card was ordered and should ship soon, but it hasn’t shipped yet, despite being told otherwise by customer service agents. They are concerned about the delay, especially since they are moving in six weeks.
- Solutions Discussed: The user is seeking a clear solution to resolve the shipping delay promptly, as they find the current situation unacceptable.
Here’s the full thread
I’ve been seeing this message for two weeks now: “Your card was ordered on October 06, 2024, and should ship in 1-2 days. Your digital card is available now.” However, on Reddit I was told “there are no digital cards.” Every time I speak to an agent—on the phone or in the app—I’m told the card has shipped, but that’s not the case. I’ve been checking my USPS dashboard, and there’s nothing.
I’m moving in 6 weeks and need this fixed well before then. I need a clear solution now, as this delay is unacceptable.