Experiencing Issues with AMC Options on Trading Platforms

ByAmara5

Here’s a summary of the main issue and solutions discussed:

  • Main Problem: User reported that no AMC options were visible on both the Mobile App and Active Trader Pro.
  • Solution: Fidelity acknowledged the issue, confirming that some customers experienced problems with options market data and trading on July 31, but stated that the issue has been resolved.
  • Apology: Fidelity apologized for the inconvenience caused to users during the issue.
Here’s the full thread
Cheese
07/31/2023 at 07:14:06 PDT
NO AMC Options are being displayed for Mobile APP and Active Trader Pro
FidelityMarian
07/31/2023 at 07:48:41 PDT
Thanks for reaching out to us regarding this. We are aware that some customers experienced issues with options market data and trading today, July 31. This has been resolved and we apologize for the inconvenience. Options trading entails significant risk and is not appropriate for all investors. Certain complex options strategies carry additional risk. Before trading options, please read the Characteristics and Risks of Standardized Options (http://www.optionsclearing.com/about/publications/character-risks.jsp). Supporting documentation for any claims, if applicable, will be furnished upon request.

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