Here’s a summary of the main problem and solutions discussed in the conversation:
- Main Problem: Harrison reported that the option to buy into a Fidelity youth fund was unavailable.
- Initial Solution: FidelityShawn informed Harrison that Fidelity Youth Baskets had recently launched in the Fidelity Youth App and should be available when the market opens.
- Follow-up: After Harrison confirmed that the option was still not available, he later reported that it was back online.
- Assurance: FidelityShawn encouraged Harrison to reach out for assistance whenever needed.
This conversation highlights the temporary unavailability of the youth fund and the resolution that followed.
Harrison
04/16/2024 at 06:23:55 PDT
The option to buy into a fidelity youth fund is gone. Any advice?
FidelityShawn
04/16/2024 at 07:16:50 PDT
Thank you for reaching out, @Harrison. Fidelity Youth Baskets just recently launched in the Fidelity Youth App – Youth Account customers that are using the Youth App will have access to invest in the Youth Baskets and the ETF Model Portfolios for free exclusively in the Youth App. That offering should be back online and available when the market opens today. If that is not the case, please follow up with us here so we can investigate further. 🟢
Harrison
04/16/2024 at 07:33:18 PDT
It’s still gone
Harrison
04/16/2024 at 07:48:06 PDT
It’s back
FidelityShawn
04/22/2024 at 08:41:27 PDT
Thanks for sharing, @Harrison! Sorry it took me so long to get back to you.
We’re glad to help, so please reach out whenever you need us. 🟢
shine
05/11/2024 at 20:58:32 PDT
hi.