Fidelity account got blocked?? Don’t know why
Summary:
- The main problem reported by the user is that their Fidelity account was blocked for “security reasons,” preventing them from logging in.
- A suggested solution is to wait until morning to call Fidelity’s customer service for assistance.
- The user may receive a notification from Fidelity in the mail regarding the account blockage.
- For similar issues, another user shared their experience of resolving the problem by calling Fidelity, changing their password, and enabling additional security features quickly.
- Fidelity provided instructions for updating personal information online, including how to change the phone number associated with the account.
Here’s the full thread
I tried to log in to my fidelity app today but was hit with a screen saying my account was blocked for “security reasons.” It’s already late here so can’t call
Your best bet is wait till the morning then give the phone nunber a call. Also you should have or will soon receive a thing from fidelity in the mail about it that has a reason.
Regardless when I had a similar problem 30 minutes on the phone fixed it
god I hope so, this is weird! I recently made my account and it’s already making issues for me that no other bank has before
For me, my email with a random password was found on the darkweb, I just had to call, get connected to the right department, change password, and enable vip access, was a very quick process
well
that’s really concerning… my info may have been in a data breach
We’re happy to point you in the right direction.
Depending on the type of account you have with us, you are generally able to update your phone number online on http://Fidelity.com or http://Netbenefits.com” target=”_blank” rel=”noreferrer” title=”http://Netbenefits.com“>http://Netbenefits.com by following the steps below. http://Netbenefits.com” target=”_blank” rel=”noreferrer” title=”http://Netbenefits.com“>http://Netbenefits.com is primarily used for workplace plans such as 401(k)s.
On http://Fidelity.com, navigate to the login screen, click “Profile” from the top of the page and then “Edit” next to the current phone number.
To update your personal information once logged into http://Netbenefits.com” target=”_blank” rel=”noreferrer” title=”http://Netbenefits.com“>http://Netbenefits.com, please follow the steps below.
1. Click the “Profile” icon on the top right
2. Select “Personal & Contact Information”
3. Locate the appropriate plan and click “How to update your address”
You can delete any old phone numbers from here as well, if applicable.
If you cannot access your account with us through the website, please get in touch with one of our associates by phone for assistance. They are available 24/7 and can be reached through the link below.
Fidelity Contact Information: http://www.fidelity.com/customer-service/contact-us
If there is anything we can clarify or if additional questions pop up, please don’t hesitate to ask! We’re always happy to help. 🟢