Fidelity youth debit card
Summary of User’s Issue and Solutions Discussed:
- The main problem reported by the user, Carro, is that they have not received their debit card over a month after opening their account.
- Noah suggests checking the Fidelity app to see if the card number is visible, which indicates the card has shipped. If it appears to have shipped but hasn’t arrived, Carro should request a new card.
- FidelityHeather explains that the debit card is automatically created and sent after the final account agreement is accepted, typically arriving within 7-10 days. She advises checking the status through the Fidelity Mobile app or the “manage debit cards” page.
- If there’s still an issue after verifying information, Carro can reach out through social media or call Fidelity’s service team, which is available 24/7 for assistance.
Here’s the full thread
I haven’t received my debit card and it has already been over a month since I opened the account.
Does it say it was sent on the fidelity app? Aka can you see your card number in the app? Once you can see what the number is online that means it shipped. Its possible it was lost in the mail. If it appears to have shipped but you haven’t got it, you should request a new one from fidelity. It is also possible your parent changed it so you wouldn’t get one. There are quite a few reasons why you might not have one even though you opened an account.
Hi, @Carro. Thank you for opening a Fidelity Youth account. I’m happy to point you in the right direction regarding the debit card for the account.
Upon creation of a Fidelity Youth Account, the debit card is automatically created and sent to the teen after the teen accepts the final account agreement. Teens will receive their debit card 7-10 days after they activate their account.
To obtain the status of a debit card order, including delivery details, you can do so through the Fidelity Mobile app or by navigating to the “manage debit cards” page linked below:
Manage Your Debit Card (login required): https://fidelitydebitcard.com/
If you’ve accepted the final account agreement and verified that the address is correct and you’re still unable to obtain the status of your debit card, please feel free to follow up with us on other social media channels, such as Reddit, X, Instagram, and Facebook, so that we can take a closer look.
Please know that you can also call our service team to speak with a representative. Associates are available 24/7.
Fidelity Contact Information: https://www.fidelity.com/customer-service/contact-us
Thank you again for reaching out. If anything else comes up, we are here to help! 🟢