Fidelity Youth Debit Card delay
Summary of User Concerns and Solutions:
- Main Problem: The user, Jgamer2iscool, is experiencing a delay in receiving their debit card, which has been pending for over two weeks and is causing inconvenience.
- Solution Provided: FidelityCaitlin suggests checking the “Manage Debit Cards” page on Fidelity.com to track the shipment status and offers the option to submit a request for a new card if the current one shows closed.
- Additional Advice: Other users recommend waiting the full 3-5 business days as mentioned in the card status, despite the user having waited longer.
- Alternate Issue: Another user, Ducky, reports that their digital card is available but cannot be found, rendering their account funds unusable.
Here’s the full thread
Still waiting on my debit card… any news? I need it asap so it’s really inconvenient
Hi, @Jgamer2iscool. Thanks for reaching out to us.
We apologize for the delay in receiving your debit card. You can visit your “Manage Debit Cards” page on Fidelity.com to status your card’s shipment date. Please note that if a recently ordered card is showing closed, you can submit a request for a new one. 🟢
It just says “should ship in 3-5 days”. It’s been 2 weeks.
I recommend waiting 3-5 business days.
…
It’s been at least 11
Hi. It’s been nine days for me, and on my fidelity app it shows that the digital card is available now but I can’t find it anywhere..? So now the money in my account is unusable
invest it. fidelity is not a bank.
@Noah Werden You’re not being very helpful. These are kids that signed up for a product and have yet to receive it. They’re potentially attempting to better manage money so they can invest properly in the future.