Fidelity youth watchlist everything showing as $0.00

Here’s a summary of the issue and solutions discussed in the post:

  • Main Problem: The user’s Fidelity youth watchlist is displaying all values as $0.00.
  • Solution 1: Ensure the app is fully updated by uninstalling and reinstalling it.
  • Solution 2: Check that the device’s operating system is up to date.
  • Solution 3: If the problem persists, contact Fidelity’s Technical Support team for further troubleshooting.

These steps should help resolve the issue with the watchlist display.

Here’s the full thread
kai.
12/30/2023 at 11:38:19 PST
My fidelity youth watchlist is showing everything as $0.00. Is there any way to fix this? Image
FidelityAidan
01/02/2024 at 15:05:28 PST
Thanks for reaching out to us, @kai.. We appreciate your patience here. While we have not received widespread reports of the issue you described to us here, there may be some quick troubleshooting methods which could be helpful. First, you’ll want to ensure that your app is fully up to date. This can easily be achieved by uninstalling and reinstalling the app. Additionally, you’ll want to make sure your device is completely up to date and running the most recent operating system. If this issue should continue, our Technical Support team will be your best resource to further review and troubleshoot. Feel free to go ahead and give them a quick call by using the contact information below. They are available Monday through Friday, 8:30 a.m. – 9:00 p.m., ET. Contact Us: https://www.fidelity.com/customer-service/contact-us As always, keep us posted if you have any further questions for us! 🟢

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