FYI, both links shown on this screenshot are bad:
Summary of User Report and Solutions:
- The main problem reported by the user, JayG, is difficulty in providing feedback on a web page due to not recalling how they navigated to it.
- Fidelity representatives requested detailed navigation breadcrumbs from JayG to assist their development team in addressing the issue.
- JayG expressed frustration about the expectation for users to track down the page themselves, suggesting it would be easier for the web page managers to locate the URL.
- Fidelity assured JayG that they would pass along the URL to their developers and appreciated the feedback provided.
Here’s the full thread
Thank you for bringing this to our attention @JayG. Please share the breadcrumbs on how you navigated to that page so we can pass this information along to our development teams. 🟢
Sorry I don’t recall.
If you have a moment to relocate these links, please feel free to follow up with us so that we can pass this information along to the appropriate team. 🟢
It would take me longer to find the page than it would take the web page managers to track it down from the URL shown. I don’t blame you for trying to get users to do as much of the work as possible, but I’m not into that.
Our intention is to give the developers as much information as possible based on feedback from our client’s experience with the website. We have passed along the url to our developers and appreciate you bringing this to our attention. Have a great evening. 🟢