Hello, i want to withdraw money from my credit cash to my bank account
Summary of User’s Issue and Solutions Discussed:
- The main problem reported by the user is their inability to withdraw money after selling investments, despite following the platform’s instructions to sell.
- Fidelity explained that sell orders for stocks and ETFs take 2 business days to settle, and the user must wait for the funds to be fully settled before withdrawing.
- The user was advised to check their account history under the “Activity & Orders” tab to confirm when the securities were sold and to view their “Cash Available to Withdraw” balance.
- Since the user cannot make a call, they were offered alternative ways to reach customer service, including live chat or contacting Fidelity through social media channels like Twitter, Facebook, or Reddit.
Here’s the full thread
The platform told me to sell somo investments in order to withdraw money, i did it, and i am still not able to withdraw any money
Hello @armando9802 and thanks for reaching out to us!
I’m happy to shed some light on this for you. It sounds like you have unsettled trading activity in your account.
Sell orders from stocks and Exchange Traded Funds (ETFs) take 2 business days to settle after the trade date. Trades must be fully settled in a cash account before you can withdraw the proceeds to your bank. If you sold a mutual fund, keep in mind that, while most mutual funds only take 1 business day to settle, it is fund specific and may take longer.
Let me know if you have any additional questions.
i sold meta and amazon
i think it was Wednesday
Appreciate the additional information!
In this case, please give us a call so that we can take a closer look at your accounts.
Contact us: https://www.fidelity.com/customer-service/contact-us#
i am not able to call you
i am currently in another country
Hey @armando9802. Do you mind sharing what type of account you have with us?
individual
Thanks for that information. Can you also confirm when you sold the securities? You should be able to see your account history under the “Activity & Orders” tab. You can also view your balances to determine what your “Cash Available to Withdraw” is showing. As my colleague Marian mentioned above, it will take 2 business days for a stock sale to settle.
If you see that you sold those stocks before market close on Thursday and you still don’t see the proceeds in your “Available to Withdraw” balance, we’ll need to review your account with you to determine what’s going on. Since you can’t make a call, you can chat with a live representative by clicking the link Marian sent above, or you can reach out to us on our other Social Media channels like Twitter, Facebook, or Reddit and we can connect on a secure channel from there.