Help on submiting document for my youth account
Hereโs a summary of the main problem and solutions discussed:
- Main Problem: The user is seeking guidance on how to submit documents, specifically a photo ID, for a youth account using a mobile device.
- Solution: If using the Fidelity Youth app, the user should look for a banner on the Home page to upload documents. If the banner is missing, they can log into Fidelity.com and send a secure email with the documents.
- Verification Timeframe: Once submitted, document verification typically takes 3-5 business days, though it can vary. Users can track the status of their submission via the Status Tracker link provided.
Here’s the full thread
how do i submit documents for the youth account on mobile, (how do i upload a photo id)?
i cant find it anywhere
Hello there, @ᵎ 𝜗𝜚. I’ll point you in the right direction to submit documents.
First, if you are in the Fidelity Youth app, when you log in, there will be a banner on the “Home” page to upload documents. However, if that banner does not exist, or directs you to the page you shared with us, you can log into Fidelity.com and send a secure email with the documents. To do so, please use this link:
https://digital.fidelity.com/ftgw/digital/secureemail 🟢
how long does the verification take?
Thank you for the follow-up, @ᵎ 𝜗𝜚. Typically, most documents are reviewed in 3-5 business days, but timeframes can vary.
You can review the progress using our Status Tracker.
Status Tracker: https://digital.fidelity.com/ftgw/digital/universal-tracker/
If you have additional questions, please let us know. 🟢
okay thank you