How can I stay Signed Into the Fidelity website? It times me out too quickly.
Here’s a summary of the main problem reported and the solutions discussed:
- Main Problem: The user, GRosner, is experiencing frequent logouts from the Fidelity website, unlike the previous year when they remained logged in.
- Solution Discussed: Fidelity representatives explained that users are automatically logged off after 30 minutes of inactivity, with a warning displayed at 28 minutes. Unfortunately, there is no option to customize this timeframe.
- Feedback Option: Fidelity offered to pass along GRosner’s feedback regarding the desire to remain signed in until they choose to log out.
Here’s the full thread
Last year, the fidelity website kept me logged in. This year, it seems to log me out too frequently. I would like to remain signed in until I decide to logout.
Hey @GRosner, thanks for stopping by this morning!
Currently, users are automatically logged off after 30 minutes of inactivity (at 28 minutes, a warning/popup message is displayed). There is no way to customize the timeframe; however, I can certainly pass along your feedback about remaining signed in to our development team.🟢
thanks!