I cant move off level 1 of learn and earn
Here’s a summary of the main problem and solutions discussed in the conversation:
- Main Problem: The user, TheMaskedBagel, is unable to progress to level 2 in the Learn and Earn program despite completing all lessons and quizzes, as they cannot “close the circle.”
- Solution 1: Noah Werden suggests that the user must answer all questions correctly to move on.
- Solution 2: Another user notes that all category level one tasks need to be completed to progress.
- Additional Information: FidelityCaitlin explains that rewards are processed within 2-3 business days after completing each module and warns that retaking a module means the user won’t receive additional rewards for it.
- Next Steps: If rewards have not been received after 3 business days, the user should follow up for assistance.
Here’s the full thread
I have gone through multiple times to complete every single learn and earn lesson and quiz, and my bar for progress is so close to finishing, but i can never close the circle for some reason and go to level 2.
You have to answer the questions correctly to move on.
You need to do all the categories level one to move on
Also once you get all level 3 it glitches out and looks like one but is till get
Yes you are also correct.
i have a check mark next to every single one
Hey, @TheMaskedBagel! It’s great to hear that you are taking advantage of our Learn and Earn rewards.
Reward amounts are calculated and deposited to the Youth Account within 2-3 business days after completion of each module. Please note that this does not include weekends or holidays.
It’s also important to note that once you complete a module and receive the reward, you will no longer be eligible for additional reward dollars for that module if they choose to retake it. So, if you are repeating a module, that would also explain why you have not yet seen the reward.
You can also check out our Youth Account FAQs page if you have other questions:
Youth Account FAQs: https://www.fidelity.com/go/youth-account/faqs
If it has been over 3 business days since completing the modules and you have not received the rewards, please reply to us here. 🟢