I can’t Open an account?
Summary:
- The main problem reported is that the user is experiencing constant errors on the website and app while trying to open an account.
- A suggested solution is to submit a paper application if online account opening fails; the user can download the application from the “All Forms” page.
- Another option provided is to visit an Investor Center, where branch associates can assist with the account opening process and answer any questions.
Here’s the full thread
Just as the title says, constantly getting errors on website
Same with the APP
Still no resonse?
Thanks for your interest in opening an account with us, @Birruu. We appreciate your patience while we got back to you.
There are occasional circumstances in which accounts cannot be opened online. Generally, if you are receiving an error message, the best solution is to submit a paper application.
You can download the appropriate application from our “All Forms” page. Check the box next to “Open an Account” in the left menu to narrow your search. Mailing instructions are included at the bottom of each form.
Forms & Applications: https://www.fidelity.com/customer-service/forms-applications/all-forms
Alternatively, you may also visit an Investor Center to open an account. Branch associates will help you with the process and be there to answer any questions you might have along the way.
Branch Locator: https://www.fidelity.com/branches/overview
Feel free to let us know if you have additional questions. We’re happy to help! 🟢