I got charged twice for something

Summary of User’s Issue and Solutions:

  • The user, prizm, reported being charged twice for a Funko Pop purchased on eBay for $18.40.
  • Other users suggested contacting Fidelity’s customer support, which is available 24/7.
  • It was advised to find the service number on the back of the debit card to reach the appropriate support team.
  • Fidelity’s representative confirmed that the Debit Card Services team could assist and review the situation in detail.
Here’s the full thread
prizm
07/14/2024 at 08:27:32 PDT
so i bought a funko pop on ebay for 18.40 and it said it go charged twice @Fidelity Investments
Zeffy
07/14/2024 at 16:46:29 PDT
Call them, they have 24/7 support. And if for some reason they don’t then just call tomorrow
Noah Werden
07/14/2024 at 18:50:00 PDT
I agree with zeffy
prizm
07/14/2024 at 20:14:00 PDT
what’s the number
Noah Werden
07/14/2024 at 20:22:12 PDT
It should be on the back of the card.
FidelityCourtney
07/17/2024 at 11:38:36 PDT
Thanks for reaching out, @prizm. In this situation, you will need to contact Fidelity’s Debit Card Services team. They are available 24/7 and can be reached by calling the service number on the back of your card. The card services associates will review your specific situation with you to determine the appropriate steps. If there’s anything else we can help out with here, let us know. 🟢

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