I Keep Getting an Error When Trying to Place Orders
Here’s a summary of the main issue and the solutions discussed:
- Main Problem: The user is experiencing an error when trying to place an order, prompting them to contact customer support.
- Potential Solution: Check the Message Center on Fidelity.com for any messages regarding account restrictions.
- Contact Options: If no information is found, the user can contact Fidelity via social media platforms or call their service team, which is available 24/7.
This issue can be addressed through these suggested methods for resolution.
Here’s the full thread
Everything I try to place an order I am met with a error telling me to contact customer support. # 💸︱customer-service # ❗︱read-more-here
Hello there, @حوشر. We appreciate you reaching out here regarding trading in your account.
There are several possibilities for receiving the error you’ve described, which may depend on a number of factors concerning your account and trading activity. If you haven’t already checked your Message Center on Fidelity.com, it may be worth taking a look for a message with information about the potential restriction on your account.
That said, if you cannot find further information regarding the error, a representative will be happy to review your account with you. You can contact us on alternative social media channels, such as Reddit, X, Instagram, Facebook, and Google Business Messages, so that we can connect securely.
Otherwise, please call our service team to connect with a representative via phone. Associates are available 24/7.
Fidelity Contact Information: https://www.fidelity.com/customer-service/contact-us
If there’s anything else we can help with, please let us know. 🟢