Summary of the User’s Issue and Solutions Discussed:
- The main problem reported by the user, Genkidin, is that their trading type is stuck on margin, despite not having a margin account and wanting it set to cash as default.
- Fidelity representatives indicated that margin is typically the default setting for margin-enabled accounts and asked if Genkidin had recently removed the margin feature or transferred any securities from a margin account.
- To troubleshoot the issue further, Fidelity suggested that Genkidin contact them via private message on Reddit or Twitter, as they do not offer direct messaging on Discord.
- Fidelity provided a link for Genkidin to reach out through Reddit’s Modmail for assistance.
Genkidin – (งツ)ว
03/24/2023 at 07:05:55 PDT
Any way to change the trading type to CASH as default, mine is stuck as margin and i DONT EVEN HAVE a margin account. I looked under setting in ATP and played around with things and nothing is working.
FidelityDexter
03/24/2023 at 07:12:23 PDT
Good morning, @Genkidin – (งツ)ว , thanks for reaching out.
Type margin is the default when dealing with a margin-enabled account; however, margin trading should not typically be presented when working with a cash-only account.
Did you recently remove the margin feature? Or transfer some securities that were held in a margin account to Fidelity?🟢
Genkidin – (งツ)ว
03/24/2023 at 12:14:02 PDT
hello, sorry for getting back slowly. I had margin removed roughly 8 months ago.
FidelitySean
03/24/2023 at 12:29:43 PDT
Thanks for getting back to us, @Genkidin – (งツ)ว .
Sorry that you’re experiencing this error. To better understand your situation and help troubleshoot, we’d like to discuss this in a private message. Are you able to DM us on another social platform such as Reddit or Twitter? We don’t offer direct messaging on Discord.
Genkidin – (งツ)ว
03/24/2023 at 12:30:19 PDT
yes i have reddit.
FidelityJenny
03/24/2023 at 12:34:58 PDT
Genkidin – (งツ)ว
03/24/2023 at 12:51:32 PDT
sent 👍