Inquiring About Email Communication with Support

ByAmara5

Summary:

  • The main problem reported by the user is the desire to communicate via email with customer service.
  • Fidelity does not have a general customer service email but offers assistance through Discord for general questions.
  • Users can also receive support through live chat, phone, and social media channels.
  • A link to the customer service contact page is provided for further assistance: Fidelity Contact Us.
Here’s the full thread
priscianesouza
07/06/2024 at 12:21:21 PDT
Hello, can I communicate with you guys through email?
FidelityLinsey
07/08/2024 at 07:23:21 PDT
Hi, @priscianesouza. While we don’t have a general customer service email, we’re happy to answer general questions or guide you to resources here on Discord. If you give us a brief description of what you’re working on, we can help with many things. Additionally, we offer customer service via live chat, phone, and social media. Contact Us: https://www.fidelity.com/customer-service/contact-us 🟢

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