International Phone Number 2FA
Here’s a summary of the main issue and solutions discussed in the conversation:
- Main Problem: The user, PandaLue, wants to update their Fidelity Retirement account’s phone number to an international number but no longer has a US phone number.
- Solution Offered: FidelityShawn provided a link to international contact numbers for Fidelity.
- Further Solution: To change the phone number on record, PandaLue needs to speak with a Fidelity associate, who are available 24/7 to assist.
Here’s the full thread
👋 I moved abroad a few years ago, and still maintain my Fidelity Retirement account. I no longer have the phone number that was used for 2FA, and also no longer have a US phone number. Is it possible to use an international number?
Probably
Hi there, @PandaLue. Here is the list to contact us through international phone numbers:
International Phone Numbers: https://www.fidelity.com/customer-service/phone-numbers/international
Please let us know if you need anything further. We’re happy to help! 🟢
I meant specifically I want to change my accounts phone number on record to an international phone number. I no longer have a US phone number
Thank you for the follow-up. To make that change, you will need to speak to an associate. They are available 24/7 to help out. 🟢