Is Fidelity.com website down right now.

ByAmara5

Summary of User’s Issue and Solutions:

  • The main problem reported by the user is the inability to log in, although they can use Fidelity ATP.
  • Suggested solutions include:
    • Clearing the browser’s cookies/cache.
    • Accessing the website from a different web browser.
    • Using a different platform or device.
    • If the issue persists, contacting Fidelity’s Technical Support team for further assistance.
Here’s the full thread
Options-20-08
01/30/2024 at 07:55:34 PST
Unable to log in. Able to user Fidelity ATP though
FidelityJames
01/30/2024 at 08:43:08 PST
We appreciate you stopping by our Discord today regarding this. We haven’t received widespread reports of users experiencing login issues. To troubleshoot, we recommend clearing your browser’s cookies/cache, accessing the website from a different web browser, or using a different platform or device. If this persists, please contact our Technical Support team for further troubleshooting. Associates are available Monday through Friday, 8:30 a.m. – 9:00 p.m. ET, and can be reached using the link below. When prompted in the phone system, say “Technical Support” to be routed correctly. Contact us: https://www.fidelity.com/customer-service/contact-us If you have additional questions, please let us know! 🟢

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