Is Fidelity down right now? I can’t log in.

Summary of User Issues and Solutions:

  • The main problem reported by users is difficulty logging into Fidelity’s website and app.
  • Users received prompts to “Try Again” or contact Fidelity for assistance.
  • Fidelity acknowledged the issue, stating they were working urgently on a resolution.
  • Later, Fidelity confirmed that the login issues had been resolved.
Here’s the full thread
Smooth0perator
09/10/2024 at 08:12:49 PDT
Can’t log in.
Your Travisty Invests
09/10/2024 at 08:16:15 PDT
Me too.
Website and App
Says Try Again or Call Fidelity. I posted screen shots in the general chat.
Lunchalof
09/10/2024 at 08:22:42 PDT
same here
Your Travisty Invests
09/10/2024 at 08:23:23 PDT
Makes me feel better at least that I’m not alone. Thought I did something wrong lol
Or account got compromised
Lunchalof
09/10/2024 at 08:25:13 PDT
over 5000 reports on downdetector its a wide issue
Noah Werden
09/10/2024 at 08:27:49 PDT
Now 8,000
Just wait for fidelity to fix.
FidelityShawn
09/10/2024 at 08:35:21 PDT
Hello, @Smooth0perator and everyone else. We are aware that some customers are experiencing issues logging into Fidelity platforms. We are working urgently on a resolution. We apologize for the inconvenience and appreciate you being a customer. 🟢
Smooth0perator
09/10/2024 at 08:35:51 PDT
Ok thank you.
FidelityShawn
09/10/2024 at 08:36:43 PDT
You are most welcome. 🟢
FidelityShawn
09/10/2024 at 09:01:01 PDT
@Smooth0perator and everyone, we are aware that some customers briefly experienced issues logging into Fidelity platforms earlier today. This is now resolved. We apologize for any inconvenience and appreciate you being a customer. 🟢

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