Is there any way to add an Amex checking account without manually inputting the data in field view?
Here’s a summary of the user’s issue and the solutions discussed:
- Main Problem: The user is unable to add an American Express checking account in Full View without manually inputting data, as it links to the credit card instead.
- Solution: The user should navigate to “Accounts & Trade,” then “Full View,” and select “+ Add Account” to attempt to link their account.
- Further Assistance: If the problem persists, the user is advised to contact the Electronic Channel Support team, mentioning “Full View” to receive appropriate help.
Here’s the full thread
is there any way to add an Amex checking account without manually inputting the data in field view?
Hello, @poes and thanks for reaching out to us on Discord.
You are able to link your American Express account on Full View. Simply select, “Accounts & Trade”, then “Full VIew”, and then click “+ Add Account.”
To best assist you, please tell us more about your situation.
Learn more about our Full View feature: https://www.fidelity.com/cash-management/faqs-full-view
This links the credit card instead. Not sure if the checking account has a different api but it doesn’t link when I click Amex
Appreciate the additional information, @poes
Since you have already tried linking your account, please contact our Electronic Channel Support team. They would be able to work with you to link the external account as well as open a ticket to help get you connected. Simply state “Full View” when prompted to reach the right team.
Contact us: https://www.fidelity.com/customer-service/phone-numbers/overview