Issues opening custodial account

Here’s a summary of the main issue and the responses provided:

• Main Problem: The user is experiencing difficulties opening a custodial account, as the application keeps getting stuck after submission.
• Response/Solution: A representative from Fidelity asked for more details about the issue, specifically if any error messages were appearing during the process.

This interaction highlights the user’s challenge with the application process and the initial steps taken by customer support to gather more information.