Learn and earn money not there

Here’s a summary of the main problem and solutions discussed:

  • Main Problem: The user has completed all learn and earn levels but has not received any money, despite being informed it would take 1-3 business days.
  • Solution 1: Fidelity representatives clarified that the processing time is based on business days and asked the user to specify when they completed the levels.
  • Solution 2: The user was advised to contact Fidelity through various social media channels or call their 24/7 service team to review their account for further assistance.
Here’s the full thread
Animals
06/27/2024 at 08:38:15 PDT
I’ve completed all of the learn and earn levels and haven’t seen any of the money. On Reddit, the bot said it’ll take 1-3 days, and it’s the 4th day and still no money. I’m confused about why I haven’t seen any of it.
FidelityLinsey
06/27/2024 at 11:05:35 PDT
Hi @Animals. It takes 1-3 business days after you complete the level. What day did you complete it on? 🟢
Animals
06/27/2024 at 11:50:18 PDT
I completed some on sunday and some on monday
FidelityHeather
06/27/2024 at 17:25:32 PDT
Thanks for following up with us, @Animals. We’re happy to help. Given the timeframe you’ve provided, please get in touch with us on other social media channels so we can review your account. You may contact us on Reddit, X, Instagram, Facebook, or Google Business Messages, so that we can connect securely. Please know that you can also call our service team to speak with a representative. Associates are available 24/7. Fidelity Contact Information: https://www.fidelity.com/customer-service/contact-us If anything else comes up, we are happy to help. In the meantime, we’ll look forward to hearing from you. 🟢

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