Message 009832 when trying to sell shares.

Here’s a summary of the main problem and solutions discussed:

  • Main Problem: The user received a message indicating that the system doesn’t recognize the symbol provided.
  • Solution 1: Verify the symbol and re-enter it to ensure it is correct.
  • Solution 2: Clear the browser’s cache and cookies from the privacy settings.
  • Solution 3: Try accessing the site using a different browser.
Here’s the full thread
FidelityEmily
11/24/2023 at 17:27:20 PST
Hey there, @Michael777. I see that you deleted your message but wanted to make sure you had the info you needed. The message you received generally appears when the system doesn’t recognize the symbol provided. This can sometimes be fixed by verifying the symbol and re-entering. That said, if the symbol is correct, you may also try clearing your browser’s cache and cookies from the privacy settings or accessing the site on a different browser. Feel free to follow up with us if you have additional questions. 🟢

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