My Account Has Restrictions on Transactions
Summary of User’s Issue and Solutions Discussed:
- Main Problem: The user’s account has restrictions preventing them from ordering debit cards online.
- Solution: The user is advised to contact Customer Service at 800-343-3548 for more information about removing the restrictions.
- Additional Information: If the user orders a Fidelity Debit Card, they can add it to their phone’s digital wallet using Apple Pay or Google Pay.
Here’s the full thread
Critical Alert
This account has restrictions in place that limit your ability to complete some transactions. For more information, please contact a Customer Service Representative at 800-343-3548.
The account restriction:
• Prevents the ability to order debit cards online
Collapse restriction information
> How do I get the restrictions off? Also, Is there a virtual card?
Hi, @OFFICIAL JOSHUAAA.
Without seeing your account, we can’t determine what exactly is causing this message. We recommend contacting us using the phone number in your message.
With that said, if you do order a Fidelity Debit Card, you can add it to your phone’s digital wallet through Apple Pay or Google Pay. 🟢