My Fidelity App Watchlist Disappeared: What’s Happening?
Summary of User Issue and Solutions:
- The main problem reported by the user is that their watch list in the Fidelity app has disappeared or been deleted.
- Fidelity acknowledged the issue and is working to resolve it.
- As a temporary solution, users are advised to log out and back into the app, and avoid using bookmarks or favorites on the website.
- For further assistance, users can contact Fidelity’s Technical Support team available Monday through Friday from 8:30 a.m. to 9:00 p.m. ET.
Here’s the full thread
Morning all. I was just checking my Fidelity app and noticed my watch list disappeared or got deleted. It shouldn’t be happening. Does a watch list have a time limit for several months or so?
Good morning, @Parzival1099. Thanks for checking in!
We are aware of an issue causing Watchlists to disappear or be deleted from the Fidelity mobile app and http://Fidelity.com. We are working to resolve this as quickly as possible. In the meantime, please try logging out and back into the app, and ensure you’re not using a bookmark or favorite on the website.
To escalate this issue, please reach out to our Technical Support team directly. Associates are available Monday through Friday from 8:30 a.m. to 9:00 p.m. ET. Please say “technical support” when prompted by the automated system to be connected to the right group.
Contact us: https://www.fidelity.com/customer-service/contact-us
Please let us know if we can help with anything else! 🟢
Thanks for the heads up. I had a feeling something was up with the server or app. Hopefully logging back in will resolve the matter. I’ll find out.
Okay. It’s still malfunctioning so I assume they’re continuing to work on the technical issues.