Here’s a summary of the main problem and the solutions discussed in the post:
- Main Problem: The user’s INDN on their bank statement is listed under an old name due to a name change, and customer service at Fidelity was unable to resolve the issue.
- Solution: The user is advised to work directly with their bank to correct the INDN on the bank statement, as the information is correctly listed with Fidelity.
Yoomiez
10/12/2024 at 08:03:13 PDT
Hello,
My INDN on my bank statement is listed under an old name prior to having a name change. I called and messaged Fidelity customer service but they were unable to solve this issue. I was wondering if there was any help someone could provide here if possible.
Noah Werden
10/12/2024 at 12:29:17 PDT
Nobody can help with that here. Call fidelity.
Yoomiez
10/12/2024 at 12:32:01 PDT
I did and they couldn’t either unfortunately
FidelityCaitlin
10/14/2024 at 07:07:06 PDT
Good morning, @Yoomiez.
If your INDN is incorrect on your bank statement, but correctly listed at Fidelity, you will need to work directly with your bank to resolve this issue.
Please follow up with us here if you have any additional questions. 🟢