Never received 2nd deposit/withdrawal to verify banking info

Thank you for reaching out to us, @Qupert. We’re happy to help with this! It sounds like you’re attempting to use microdeposits as a validation method to link an external account to http://Fidelity.com. After the request is made, you should see the deposits from National Financial Services in your account within three business days. Typically, an email is sent to the address we have on file, and you should have received it prior to the microdeposits. Based on your post it sounds like you have not received one of the deposits. Generally, you have seven days to review and confirm the deposit amounts. After seven days, you will need to restart the process, which can be done through the page below after logging in: Link a bank (Login required): https://digital.fidelity.com/ftgw/digital/bank-information/ If the attempt to link the account is still unsuccessful, you can choose to mail or secure email the completed EFT Form to request the bank link. The link to send the form through secure email is below; however, please know that the form requires a physical signature. Send secure email (Login required): https://digital.fidelity.com/ftgw/digital/secureemail/ Electronic Funds Transfer Form (PDF): https://www.fidelity.com/bin-public/060_www_fidelity_com/documents/electronic-funds-transfer-and-bank-wire.pdf If there is anything else we can help with, just let us know. That’s what we’re here for! 🟢

Thanks for checking in, @Qupert. I’m sorry to hear you’re having trouble linking your bank. In this case, you may want to use the EFT Form to link your bank account. The instructions above still apply. You can download and print the form. Be sure to sign it and submit it to us via secure email or mail. Send secure email (Login required): https://digital.fidelity.com/ftgw/digital/secureemail/ Fidelity Mailing Addresses: https://www.fidelity.com/customer-service/mailing-addresses You can also call our service team to connect with a representative if you need further assistance with this. Associates are available 24/7. Fidelity Contact Information: https://www.fidelity.com/customer-service/contact-us We’re here to help if you have further questions!