New account, immediately closed
Summary of User’s Issue and Solutions Discussed:
- The main problem reported by the user is that their newly created account was closed shortly after opening, preventing them from transferring money from their linked bank.
- The suggested solution is for the user to call customer service for assistance in reviewing and correcting the account issue.
- Fidelity provided a contact link for customer service to facilitate this process.
Here’s the full thread
I made an account today, and went through the necessary processes (providing all the information requested). However, when I went to transfer money from my linked bank, it said my account was closed and to call customer service. I can’t figure out how or why my account was closed within the hour, when I hadn’t even transferred money. Why is this? Can I fix it myself?
Hi there, @Ari!. I’m sorry that the newly opened account closed. There are several reason that could cause this to occur, with many that are easily correctable. Since we cannot review your account here, I would recommend calling in as prompted so our associates can review the account and assist you to get it corrected. Please use the link below.
Fidelity Contact Information: https://www.fidelity.com/customer-service/contact-us
If you have further questions for us, please let us know. 🟢