Opened new Bloom Accounts
Summary:
- The main problem reported by the user, Dogfather, is that the Fidelity mobile app is not working, as it shows a blank screen during login attempts.
- Fidelity responded that there are no widespread reports of issues with the mobile app and suggested trying to access the account through a computer or mobile browser as a troubleshooting step.
- If the problem continues, Fidelity recommended contacting their Technical Support team for further assistance, providing specific instructions on how to reach them.
Here’s the full thread
Hello, I opened new Bloom Save and Spend accounts. I am an existing Fidelity customer but did not have existing Bloom accounts. I deposited $300.
Am I eligible for the $100 promotional offer, as well as the annual 10% match up to $300, and if so, when will the rewards be deposited? Thanks
Edit: I opened these accounts on 9/13
Thanks for visiting our Discord today, @corn soup!
To receive the Fidelity Bloom $100 offer, you would have needed to open the Fidelity Bloom Spend and Fidelity Bloom Save accounts through the Fidelity app. Then, after 7 calendar days (“the Qualification Period”), there should have been a Net Deposit of at least $50. The cash award will be deposited directly to the Fidelity Bloom Save account within 10 calendar days after the qualification period.
You can learn more about this offer’s terms and conditions here: https://www.fidelity.com/mobile/bloom#
Clients can also receive a 10% cash match for the first $300 deposited in the Fidelity Bloom Save account on a per year basis. The match is calculated and paid out to the account monthly based on the amount the client deposits that month.
Please let us know if you have any additional questions regarding this feature. 🟢
Thanks for the information. Regarding the cash match, can I deposit $300 for one month to receive a 10% match on that and do so again at the beginning of 2024, or would I need to wait 1 year from account opening to be eligible for this match again? Thanks
Great question, @corn soup! The cash match reward is based on eligible deposits into your Fidelity Bloom Save account in a calendar year and reset annually. So, if you open your accounts on July 1, you’ll have from July 1 until December 31 to earn toward your first savings match reward. After that, you’ll have from January 1 until December 31 to earn toward your renewed reward. 🟢
Is the mobile app having issues? Not working again today. Screen stays blank when I try to login. Deleted and reinstalled once. I was able to log on then Screen froze and went blank
Hey there, @Dogfather. We aren’t currently receiving widespread reports of issues logging into any of our mobile apps. As a troubleshooting step, you can try accessing your account on Fidelity.com through a computer or mobile browser.
If the issue persists, we recommend reaching out to our Technical Support team for additional assistance. Associates are available Monday through Friday from 8:30 a.m. to 9:00 p.m. ET. Please say “technical support” when prompted by the automated system to be connected to the right group.
Contact us: https://www.fidelity.com/customer-service/contact-us