Here’s a summary of the main problem and the solutions discussed:
- Main Problem: The user, Dew, is experiencing discrepancies between the delta values shown on the option chain and those on the profitability calculator, leading to confusion about which source to trust.
- Solution Suggested: Contact the Active Trader Service team for assistance, as they are familiar with both tools and can help clarify the issue further.
- Contact Information: The Active Trader Service team can be reached by phone and is available Monday through Friday from 8:00 a.m. to 5:00 p.m. ET.
Dew
10/02/2023 at 16:34:00 PDT
I’m attempting to create a strategy using both the option chain and the profitability calculator.
For some reason, the deltas on the option chain are showing different values than the P/L calculator.
What’s the reason for this? Which one should I trust? I will post two images showing the discrepancy.
Dew
10/02/2023 at 16:42:25 PDT
I got timed out for posting a link to the image. Below are the values of the options:
Dew
10/02/2023 at 17:06:32 PDT
It looks like the Profitability calculator is pricing the options using $431 as the underlying price instead of $428.84. Note: The ticker is XSP
FidelityEmily
10/02/2023 at 17:31:08 PDT
Great question, @Dew.
For this scenario, we recommend contacting our Active Trader Service team, as they will be most familiar with both these tools and can review the specific details further with you. While they are not available on Discord, they can be reached over the phone at the contact link below.
Contact us: www.fidelity.com/customer-service/contact-us
They are available Monday through Friday from 8:00 a.m. to 5:00 p.m. ET. If prompted by the voice system, you can say, “Active Trader Services.”
Please follow up with us here if there’s anything else we can help you with. 🟢