NetBenefits is Ignoring My Investment Trigger

Summary of User’s Issue and Solutions: The main problem reported by the user, Vexir, is that Netbenefits is not adhering to the investment trigger set for their HSA, which is causing unexpected cash investments and complicating HSA card payments. Fidelity’s representative suggests that Vexir contact the HSA team by phone for assistance, providing the hours…

How does the CMA work with non-core positions?

Summary of User’s Concern and Solutions Discussed: The user, JMackie, is concerned about whether shares of an ETF will be liquidated if their core position in the Cash Management Account (CMA) is depleted due to debits or transfers. Fidelity representatives clarified that only certain securities would be liquidated, and ETFs would not be among them….

Assistance Needed to Link my Bank Account

Summary of User’s Problem and Solutions: Main Problem: The user is unable to link their bank account to their Fidelity investing account, receiving an error message stating that their accounts aren’t eligible to link. Suggested Solutions: Verify that the account and routing numbers are correct and that there are no name mismatches. Ensure the bank…

How soon should I expect limit trade to show up on web site?

Summary of User’s Issue and Solutions Discussed: Main Problem: The user, JayG, placed a limit sell order but did not see it reflected on the trading website, and they are confused about the process that determines when bid and ask prices appear online. Requested Clarification: JayG is seeking an explanation of the steps involved from…

My Fidelity Account Restricted for 90 Days: Here’s Why

Summary of User’s Issue and Solutions Discussed: The user, samTN, reported receiving a restriction on day trading for 90 days due to multiple Day Trade Calls, despite believing they had not violated the intraday margin requirements. Fidelity’s representative explained that Day Trade Calls occur when trades exceed intraday buying power and highlighted the consequences of…

Weird issue with CPRI ticker values (in Dashboard, Android and ATP)

Summary of User Report: The main problem reported is a glitch in the Trading Dashboard’s recognition of CPRI trades, showing a misleading -50% Day G/L for shares bought after the stock price plummeted. The user is seeking clarification on whether this issue has been reported previously and any possible reasons for the discrepancy. Here’s the…

Advice on minimizing transaction cost for required minimum distribution

Here’s a summary of the main problem and solutions discussed in the conversation: Main Problem: The user wants to know how to move a lightly traded security from an IRA to a taxable account without incurring significant losses from bid-asked spreads while needing to make a required minimum distribution (RMD). Solution: Fidelity confirmed that users…