QDRO: Company with this name does not exist.

Here’s a summary of the issues and solutions discussed:

  • Main Problem: The user is unable to set up a QDRO on Fidelity’s website, receiving an error that the company name does not exist despite copying it from the plan disclosure.
  • Solution: Fidelity suggests contacting their workplace investing team for assistance with the QDRO setup.
  • Contact Information: Fidelity’s associates are available Monday through Friday, from 8:30 a.m. to midnight ET, and a link to contact them is provided.
Here’s the full thread
Astro
04/01/2024 at 21:49:00 PDT
I am trying to setup a QDRO on Fidelity’s QDRO website but when I put in the company name that I’ve copied and pasted from the plan disclosure, it says the company name does not exist
FidelityJames
04/02/2024 at 08:44:40 PDT
Hey there. We understand the importance of getting this situated. We recommend contacting our workplace investing team for assistance on your QDRO. Associates are generally available Monday through Friday, 8:30 a.m. to midnight ET. Please use the link below to get in touch with a representative. Contact us: https://www.fidelity.com/customer-service/contact-us Let us know if you have additional questions.🟢

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