Restrictions on My Fidelity Youth Account
Here’s a summary of the main problem and solutions discussed in the conversation:
- Main Problem: Richie is unable to order a debit card online due to a restriction on his Fidelity youth account and is unsure if he or his mom needs to handle the request.
- Solution 1: A Fidelity debit card is automatically created and sent to the teen after they accept the final account agreement.
- Solution 2: If Richie is having trouble accepting the terms and conditions, he can try uninstalling and reinstalling the app.
- Solution 3: If issues persist, he can contact Fidelity through various available methods, including their website or subreddit.
Here’s the full thread
So my mom opened up a fidelity youth account for me but it saids that my account has a restriction “ cant order debt cards online” so can I the kid just call them and ask for a debt card to be sent or my mom has to do it.
hi
We appreciate you reaching out and opening a Fidelity Youth account with us, @richie.
For Youth accounts, a Fidelity debit card is automatically created and sent to the teen after the teen accepts the final account agreement. Generally, you can expect to receive your debit card 7-10 days after activating your account.
If there is anything we can clarify or if additional questions pop up, please don’t hesitate to ask! We’re always happy to help. 🟢
Where do you accept the final account agreement?
Hey there, @richie.
The final account agreement is when you agree to the terms and conditions of the Youth Account.
We’re here to help if any other questions come up. Just let us know! 🟢
I got this though
Thanks for following up, @richie.
If you’re still having trouble agreeing to the terms and conditions of the Youth Account, you may try uninstalling and reinstalling the app and trying again. If that doesn’t work, feel free to contact us via your preferred contact method, as Discord does not have a private message feature. You can find available contact methods through the link below.
Contact Fidelity: https://www.fidelity.com/customer-service/contact-us
If you prefer to communicate on a similar platform, you can also reach out to us in a Modmail message on our subreddit, r/fidelityinvestments.
Message the Mods: https://www.reddit.com/message/compose?to=/r/fidelityinvestments
As always, we’ll be here if other questions come up. 🟢