Here’s a summary of the main problem and solutions discussed in the post:
- Main Problem: The user, tonty, encountered issues with their verification info not syncing while trying to create a basic brokerage account.
- Solution: Tonty found that the account creation process worked successfully using the app instead of the website.
tonty
07/22/2024 at 16:07:48 PDT
I’m trying to make an account but my verification info hasn’t synced yet? Tried Retry and doing the process again and still doesn’t progress further.
tonty
07/22/2024 at 16:38:26 PDT
Ok, turns out the website was not having it and it worked on the app…or at least I hope it works from here
Noah Werden
07/22/2024 at 17:42:10 PDT
What kind of account are you trying to make?
tonty
07/22/2024 at 17:52:38 PDT
A basic stocks one. Got it working though idk how to remove this thread
Noah Werden
07/22/2024 at 17:53:43 PDT
Regular brokerage account or
youth account?
Noah Werden
07/22/2024 at 17:53:52 PDT
Oh ok
tonty
07/22/2024 at 17:53:52 PDT
Brokerage account
Noah Werden
07/22/2024 at 17:53:59 PDT
👍
FidelityJames
07/23/2024 at 07:16:42 PDT
We’re glad you were able to fix this. Let us know if you have any additional questions. 🟢