Struggling to Open My Fidelity Investment Account
Here’s a summary of the main problem and solutions discussed in the post:
- Main Problem: Michael’s Fidelity account is closed, preventing him from buying stocks, and he hasn’t received a response after resending his documents to reopen it.
- Solution: Contact Fidelity’s client services directly for a status update on the account reopening.
- Alternative Solution: Reach out through Fidelity’s social media channels for assistance in a secure environment.
This approach should help Michael determine the status of his account and facilitate the reopening process.
Here’s the full thread
I’m trying to invest on my fidelity account, however whenever I go to buy a stock, my account says it is closed and I need to call to open it, I called the number and they walked me through resending my documents, I sent them in Saturday night and I haven’t heard back, and my account is still closed, I sent in my SSN and verifiable ID, it’s not an issue with ID, how will I know if my account has been opened for what I need to do to open it if it won’t open soon
Thank you for reaching out. As we cannot access your account on Discord, I recommend contacting our associates to provide you with a status. You can either call the client services number from before to get an answer quickly, or please feel free to try us on one of our other social media channels, where we can then try to connect with you in a secure environment. Check out the links below.
Contact us: https://www.fidelity.com/customer-service/contact-us
Fidelity on Social: https://www.fidelity.com/social-media/overview
If you need anything further here, please let us know. 🟢