Struggling with Fidelity Promo Code for ROTH IRA Setup
Summary of User’s Issue and Solutions:
- The user is unable to use a promotional code for a new ROTH IRA account because it indicates the code has already been used.
- Fidelity support suggests that the user contact the promotional offers team directly for assistance.
- Contact hours for the promotional offers team are Monday to Friday, 7:00 a.m. to midnight ET, and Saturday and Sunday, 8:00 a.m. to 10:00 p.m. ET.
- A link to the customer service contact page was provided for further help.
Here’s the full thread
I created a new ROTH IRA account to take advantage of the promo $50 for $100. I noticed I had multiple ROTH IRA accounts and didn’t know which one was the new one or old one, so I deleted them all. Tried to create a new account and use the promo code FIDELITY100 but it says it has already been used and can’t be used again.
It’s nice of you to join us on our Discord tonight.
Given the circumstances, we will have you contact the team that deals directly with our promotional offers by phone. Associates on this team are available Monday through Friday, 7:00 a.m. – midnight ET and
Saturday and Sunday, 8:00 a.m. – 10:00 p.m. ET. You can reach them through the link below:
Contact us: https://www.fidelity.com/customer-service/contact-us 🟢