Summary of User’s Problem and Solutions Discussed: The user reported that their deposited check went into their investments value instead of their cash balance. One suggested solution is to wait approximately 3 days for the check to be processed. Fidelity mentioned that checks deposited through the Mobile Check Deposit feature take 2-6 business days to…
Summary of the conversation: Main Problem: The user is concerned about keeping their Fidelity account active to prevent it from becoming inactive. Solution: Fidelity accounts will not close due to inactivity as long as there are funds in the account. Additional Activity: Investment activity, such as earning interest or dividends, counts as account activity. Zero…
Here’s a summary of the main issue and solutions discussed in the conversation: Main Problem: The user, PandaLue, wants to update their Fidelity Retirement account’s phone number to an international number but no longer has a US phone number. Solution Offered: FidelityShawn provided a link to international contact numbers for Fidelity. Further Solution: To change…
Summary: The user, stoicb, is seeking assistance with setting up automatic transfers of quarterly dividends from VTSAX in a taxable brokerage account to an external bank account at Fidelity. Fidelity representative, Linsey, provided a link to the relevant page for updating dividend receipt preferences: Fidelity Dividend and Capital Gains Distributions. Linsey offered further assistance if…
Here’s a summary of the main issue and the solutions discussed regarding the user’s inquiry about short selling: Main Problem: The user is unsure about the fees associated with short selling, particularly for hard-to-borrow stocks, and why the app indicates there are 0 shares available to borrow for the stock $MLGO. Solution – Fees Explanation:…
Summary of User Inquiry and Solutions: Main Problem: The user is concerned about the implications of moving out of the U.S. on their ability to maintain and manage their brokerage account, including deposit capabilities and investment activities. Users can continue depositing funds into their brokerage account from a U.S. bank account after relocating, but must…
Here’s a summary of the main problem and solutions discussed: Main Problem: The user is unable to create a Stop Loss order for an ADR due to an error message indicating that the security is not compatible with Stop Loss orders. Solution: Stop orders are not always accepted; eligibility can depend on market conditions and…
Summary of User’s Issue and Solutions Discussed: Main Problem: The user, GetOffMyLawn, reported that only one of two expected dividends was processed, and the second dividend is still pending, leading to confusion and frustration. Solution Discussed: Fidelity representative mentioned that the pending dividend may take up to 15 business days to reinvest and noted that…
Here’s a summary of the main problem reported and the solutions discussed: Main Problem: The user deposited a check, but instead of the funds going into their cash balance, they appeared as available to invest. Wait for Settlement: It is suggested to wait approximately 3-5 days for the deposited check to fully settle and for…
Here’s a summary of the main problem and solutions discussed in the post: Main Problem: The user is unable to invest in index funds like the Dow Jones Industrial and S&P 500 through Fidelity. Solution 1: Fidelity suggests that instead of trying to buy the S&P 500 directly, the user can consider mutual funds or…
Main Problem: The user, Batilda, is uncertain about when the proceeds from her stock sale, initiated on June 28, will be available in her bank account. Solution Explained: The proceeds from the sale will first deposit into her core position and are not automatically transferred to an external bank account. Steps to Transfer Funds: To…
Summary of User Inquiry and Solutions: The user, JohnnyMcJohnFace, is inquiring about the average time it takes for mobile check deposits to settle and become available for withdrawal in a Fidelity Youth Account. Noah Werden suggests that check deposits typically take between 2-7 days to settle after the funds appear in the account. FidelityShawn confirms…
Summary: The main problem reported by the user is that their Fidelity account was blocked for “security reasons,” preventing them from logging in. A suggested solution is to wait until morning to call Fidelity’s customer service for assistance. The user may receive a notification from Fidelity in the mail regarding the account blockage. For similar…
Summary: The main problem reported by the user is the desire to communicate via email with customer service. Fidelity does not have a general customer service email but offers assistance through Discord for general questions. Users can also receive support through live chat, phone, and social media channels. A link to the customer service contact…
Summary of User’s Issue and Solutions Discussed: Main Problem: The user opened a Youth Account but did not receive the $50 cash promotion that was expected. Solution Offered: Fidelity confirmed that the promotion expired on January 31, 2024, and asked for the account opening date to verify eligibility. Additional Information: Fidelity mentioned that there are…
Main Problem: The user is unable to deposit paper money into their Fidelity Youth account, with multiple attempts at ATMs resulting in transaction denials. Solutions Discussed: Physical cash cannot be deposited directly into brokerage accounts at Fidelity ATMs or branches. Parents or guardians can transfer funds from their Fidelity accounts to the teen’s account. Deposits…
Here’s a summary of the main problem and solutions discussed in the post: Main Problem: The user, RoBoT24, is seeking a way to switch from using Symantec VIP Access for two-factor authentication (2FA) to a text-based 2FA, as they find the current method inconvenient. Solution Offered: Fidelity’s representative informed RoBoT24 that enabling Symantec VIP means…
Here’s a summary of the main problem and the solutions discussed: Main Problem: The user is concerned about the implications of moving back to their home country while holding investments in mutual funds or index funds with Fidelity, specifically regarding account restrictions and withdrawal capabilities. Solution 1: Fidelity allows users to retain their investments without…
Here’s a summary of the main problem and solutions discussed in the conversation: Main Problem: The user, Carson, is confused about seeing “UMB, NA” instead of “Fidelity” when connecting cash management to PayPal. Solution Provided: Noah Werden mentions that it’s possible to connect a Fidelity account to various payment platforms, including PayPal, and refers to…
Here’s a summary of the main problem and the solutions discussed regarding the user’s issue with their Fidelity account: Main Problem: The user is unable to recover their password for their Fidelity account because they do not have a U.S. phone number or Social Security Number (SSN), making the recovery forms unusable. Suggested Solutions: Fidelity…