Discover solutions to common Fidelity debit card issues, including transaction errors, card replacement, and troubleshooting payment failures.
Here’s a summary of the main problem and solutions discussed in the conversation: Main Problem: Richie is unable to order a debit card online due to a restriction on his Fidelity youth account and is unsure if he or his mom needs to handle the request. Solution 1: A Fidelity debit card is automatically created…
Summary of the user’s inquiry regarding credit scores and youth accounts: Main Problem: The user is concerned about whether using a Fidelity Youth Account impacts their credit score. Solution: Debit cards associated with the Fidelity Youth Account do not affect credit history or credit scores, as they are not credit cards. This clarifies that the…
Here’s a summary of the issues and solutions discussed in the content: Main Problem: The user reported a $10 deduction from their balance that appears to be incorrect, and they were charged twice for a transaction. Solution Suggested: The user was advised to contact the debit card service team to review the charge, with the…
Summary of User’s Concern and Solutions Discussed: Main Problem: The user, Dan, is unsure if he should reapply for a credit card after being declined previously. Suggested Solution: Contact Elan Financial Services for more information regarding the approval process for the Fidelity Rewards Signature Visa Card. Additional Resources: Dan was provided links to the Fidelity…
Summary of User Concerns and Solutions: Main Problem: The user, Jgamer2iscool, is experiencing a delay in receiving their debit card, which has been pending for over two weeks and is causing inconvenience. Solution Provided: FidelityCaitlin suggests checking the “Manage Debit Cards” page on Fidelity.com to track the shipment status and offers the option to submit…
Summary of User Inquiry and Response: The user, wallstready, inquired whether Fidelity provides ATM fee refunds for the gold card linked to their brokerage account. Fidelity’s response clarified that ATM fee reimbursement is generally available for the Fidelity Cash Management Account (CMA) but is limited for the gold card linked to a brokerage account. ATM…
Summary of User’s Issue and Suggested Solutions: The main problem is that the user is unable to add their Fidelity debit card to Apple Pay, receiving an error message to contact their card issuer. The user has already read help articles and contacted Fidelity debit card services without resolving the issue. A suggested solution is…
Summary of User’s Problem and Solutions: The main problem reported by the user is that they are trying to set up Apple Pay without having their debit card yet. One response indicates that it is not possible to set up Apple Pay without entering the details of a debit or credit card. An alternative solution…
Summary of User’s Issue and Solutions Discussed: The main problem reported by the user is difficulty setting up a card for Microsoft payment options, receiving an error message stating to “Check that the details in all fields are correct or try a different card.” despite having sufficient funds. A suggested solution involves clarifying the type…
Here’s a summary of the main problem and solutions discussed in the conversation: Main Problem: The user wants to check if their Fidelity managed checking account is set up with overdraft protection, specifically concerning auto payments. Solution: To check and set up overdraft protection, the user should log into Fidelity.com and follow these steps: Select…
Here’s a summary of the main problem reported by the user and any solutions discussed: Main Problem: The user has been receiving a message indicating their card was ordered and should ship soon, but it hasn’t shipped yet, despite being told otherwise by customer service agents. They are concerned about the delay, especially since they…
Main Problem: The user has not received their debit cards for CMA accounts despite ordering them on 9/25, and seeks clarity on the processing delays. Solutions Discussed: Users are advised to wait longer for processing, but those needing immediate access can call Fidelity to possibly expedite their request. A Fidelity representative stated that users will…
Summary of the user’s issue and solutions provided: Main Problem: The user, misscris, reported an unauthorized charge on their debit card and inquired about disputing the transaction online. Solution: The user should contact Fidelity’s Debit Card Services team to submit a dispute, as they are available 24/7 via the service number on the back of…
Summary of the User’s Inquiry and Solutions Discussed: The main problem reported by the user is whether it is possible to set up bills to autodraft from their margin account instead of using bill pay. FidelityShawn confirmed that the user’s account allows direct debits from the margin account. The user needs to provide either debit…
Summary of User’s Issue and Solutions: The user, prizm, reported being charged twice for a Funko Pop purchased on eBay for $18.40. Other users suggested contacting Fidelity’s customer support, which is available 24/7. It was advised to find the service number on the back of the debit card to reach the appropriate support team. Fidelity’s…
Here’s a summary of the main problem reported and the solutions discussed: Main Problem: The user wants to know if they can invest fully in SPAXX within their Cash Management Account (CMA) and still be able to write checks and make payments that would automatically sell SPAXX to cover those transactions. Solution 1: SPAXX cannot…
Main Problem: Rasmit is unsure if their CMA debit card can access funds from their Brokerage account or if they need a separate debit card for that account. Solutions Discussed: The debit card is only linked to the CMA account and cannot pull funds from the Brokerage account. To access funds from the Brokerage account…
Here’s a summary of the main issue and solutions discussed in the conversation: Main Problem: The user is disputing a charge and is concerned that their debit card will be charged within 10 days of the invoice, but they want to delay the charge due to the time it takes to resolve the ticket. Solution:…
Here’s a summary of the user’s main problem and the discussed solutions: Main Problem: The user wants to know how to increase the ATM withdrawal limit on their debit card, as it is currently too low. Solution: Fidelity allows temporary ATM withdrawal limit increase requests on an exception basis, which are subject to approval. The…
Summary of User’s Issue and Solutions Discussed: Main Problem: The user’s account has restrictions preventing them from ordering debit cards online. Solution: The user is advised to contact Customer Service at 800-343-3548 for more information about removing the restrictions. Additional Information: If the user orders a Fidelity Debit Card, they can add it to their…