This Fidelity account has restrictions in place

Summary of User’s Issue and Solutions Discussed: The main problem reported by the user, shrikar, is a restriction on their account that prevents them from ordering a new debit card online. Fidelity representative, Emilio, suggests that the restriction may be due to the need for additional paperwork to verify the account owner. Emilio recommends that…

Trying to use card on the Xbox store, refuses to accept.

Summary of User Issue and Solutions: Main Problem: The user is experiencing issues with the Xbox checkout page, which states that the expiration date and name on their debit card are incorrect, despite entering the information correctly. Solution: The user should log into Fidelity.com, navigate to “Accounts & Trade,” then “Cash Management” to check if…

Navigating My Brokerage and Joint Account Options

Summary of User’s Concerns and Solutions: Main Problem: The user needs to fund their individual brokerage account but is confused because the account is labeled as the funding account for their crypto account, and they want to short-sell Boeing quickly. Solution: To short-sell, the user must enable the margin feature on their brokerage account, which…

Concerns About My Debit Card Purchase Status

Here’s a summary of the main problem reported by the user and the solutions discussed: Main Problem: The user, Mega V, is concerned about a debit card purchase that is processing with a future date (1/22/24) and has an ATM-Debit Card Activity showing $0.00. Solutions Discussed: The user was advised to review their transaction history…

Fidelity’s Overdraft Protection for CMA Payments

Here’s a summary of the main problem and the solutions discussed: Main Problem: The user is seeking confirmation that monthly auto-pay transactions for the Fidelity Visa card from their Cash Management Account (CMA) will utilize self-funded overdraft protection and pull funds from their brokerage account as needed, since the CMA balance will often be lower…

Troubleshooting Debit Card Setup Issues on Mobile App

Here’s a summary of the main problem and the solution discussed: Main Problem: The user faced difficulty adding card information through the Fidelity website. Solution: The issue was resolved by attempting to add the card information through the Fidelity app instead. Here’s the full thread FidelityLinsey 01/31/2024 at 08:28:32 PST Are you trying to add…

How to open a Brokerage Acct for an LLC

Summary: The main problem reported by the user is the desire to open a brokerage account for their LLC with Fidelity. Fidelity suggested considering the Fidelity Account for Businesses, which is suitable for legal/professional corporation purposes. Key features of the Fidelity Account for Businesses include checkwriting, bank wire, Electronic Funds Transfer (EFT), and direct deposit,…

Confusion About ATM Fees and Reimbursement Process

Here’s a summary of the user’s issue and the solutions provided: Main Problem: The user was charged ATM fees despite being informed that using their ATM debit card at Star network ATMs would be free. Solution: ATM fee reimbursements typically appear after the transaction is posted, which can take one to two days. The user…

Just received a Debit card from fidelity but i don’t know how to put money into my account

Here’s a summary of the main issue and solutions discussed in the conversation: Main Problem: The user, Dan, is seeking ways to deposit money into his account without having a bank account. ATM Deposits: Dan can only use an ATM to deposit money into his account since he does not have an active bank account….

Unauthorized $80 Charge on My New Fidelity Debit Card

Here’s a summary of the main issue reported and the solutions discussed: Main Problem: Dr. RobotNick reported an unauthorized transaction of $80 from their Fidelity debit card after adding it to a new phone’s wallet. Solution: FidelityShawn advised contacting Debit Card Services using the number on the back of the debit card to initiate a…

Going on a trip and will use my debit card but i have not used any money yet

Summary: The main problem reported by the user is the concern about Fidelity potentially freezing their account due to large transactions during an upcoming trip. Fidelity provided a solution by advising the user to set up travel notifications through their online account. To enable travel notifications, the user should log in to Fidelity.com, navigate to…

Is Cash balance the same as available for spending?

Summary of User’s Concern and Solutions: The main problem reported by the user is the clarification on whether their cash balance on the Fidelity Youth card represents the amount available for spending. Multiple responses confirmed that the cash balance is indeed the amount that can be used for purchases until more funds are added. It…

Inquiries About Moving My Brokerage Account Abroad

Summary of User Inquiry and Solutions: Main Problem: The user is concerned about the implications of moving out of the U.S. on their ability to maintain and manage their brokerage account, including deposit capabilities and investment activities. Users can continue depositing funds into their brokerage account from a U.S. bank account after relocating, but must…