Fidelity Denied 401(k) Loan (Eligibility and Limits)

Summary of User’s Concern and Solutions: The user is concerned about being denied the maximum amount for a 401(k) loan despite paying off a previous loan before applying for another one. To understand the eligibility and loan amount, the user is advised to review their Summary Plan Description (SPD), which outlines the specific rules of…

How can I find my realized gains on Fidelity App?

Summary: The main problem reported by the user is the inability to find detailed profit/loss information on trades made within their brokerage link portion of a 401k, specifically seeking realized gains from bought and sold stocks. A solution provided by FidelityCourtney includes instructions to view investment performance on Netbenefits.com by logging in, navigating to the…

I Need Help Resolving My NetBenefits Login Issue

Summary of User’s Issue and Solutions Discussed: Main Problem: The user, r.styler, is having trouble logging into their NetBenefits account and is receiving an error code (628). Initial Troubleshooting Steps: The user was advised to manually enter the web address, clear browser cache and cookies, and try logging in from different devices and browsers. Error…

Accessing account established via employer using personal credentials

Here’s a summary of the main problem and discussed solutions from the conversation: Main Problem: Oleksii is seeking to change the access method for his Fidelity account, which is currently tied to his work email, and wants to know if he can switch to using personal credentials after changing employers. Solution Discussed: Fidelity representatives clarified…

How to close / remove an account?

Here’s a summary of the main problem and solutions discussed in the conversation: Main Problem: The user wants to know how to close or permanently remove accounts on Fidelity, particularly those with a $0 balance and previous employer accounts that continue to display. Solution 1: Workplace accounts cannot be removed due to record-keeping requirements, but…

Question about 401k contributions and limits

Summary of User’s Concern and Solutions Discussed: The main problem reported by the user is uncertainty about whether their 401(k) contributions will automatically decrease after reaching the IRS limit, or if they risk going over the limit and incurring a penalty. Fidelity representative explained that once the maximum contribution limit is reached, contributions may either…

Fidelity 401k to Fidelity Roth IRA

Summary of User’s Inquiry and Solutions Provided: Main Problem: The user wants to know if their investment positions will transfer when rolling over their 401(k) from Fidelity to a Fidelity Roth IRA, or if only cash will be transferred. Solution: Fidelity advises that current investments may transfer in-kind if they are eligible; otherwise, ineligible funds…

Confused About Rolling Over My Roth 401K to IRA

Main Problem: Luke is confused about rolling over his Roth 401K to a Fidelity Roth IRA, specifically regarding the destination accounts for pre-tax and after-tax assets. Solutions Discussed: Typically, pre-tax assets from a 401(k) should be rolled into a Traditional IRA, while after-tax assets can go into a Roth IRA without tax consequences. It’s important…

Premium Services vs Private Client

Here’s a summary of the main problem reported and the solutions discussed: Main Problem: The user, Omni-Lord, is seeking information about the cutoff for Private Client status, the benefits associated with it, and whether Netbenefits or retirement accounts contribute to the total account value. Solution: FidelityLinsey explains that Premium Services and Private Client Group designations…

Exploring Bitcoin ETF Options in My 401(k) Plan

Summary of User’s Inquiry and Solutions Offered: The user is inquiring whether a Bitcoin ETF is available within their 401(k) plan. The availability of investment choices, including a Bitcoin ETF, is determined by the user’s employer’s plan rules. To check the investments available in their 401(k), the user can log into NetBenefits.com and follow specific…

Looking for CSV export of a stock plan account

Summary of User’s Problem and Solutions Discussed: The main issue reported by the user is the inability to download a CSV transaction history for their Employee Stock Purchase Program (ESPP) account, which contains monthly transfers from their paycheck. The user was advised to log into NetBenefits.com and check for a “Download transaction history” option in…

Help with changing phone number, lost access to old number

Summary of User’s Issue and Solutions Provided: Main Problem: The user is unable to access the phone number associated with their account and is concerned about the need for phone verification when changing it. Solution for Personal Accounts: The user can log into Fidelity.com, navigate to “Profile,” and update their phone number directly. Alternative Solution:…

When clicking profile, it opens my employer’s website.

Summary of User’s Concerns and Solutions: Main Problem: The user is unsure about what happens to their NetBenefits account after leaving their employer and whether they need to create a new account. Solution 1: The user can typically continue accessing their NetBenefits account even after leaving their employer. Solution 2: Their NetBenefits login will work…

“RSP” account randomly showed up in Fidelity

Here’s a summary of the main problem and solutions discussed in the post: Main Problem: Carlito, a 17-year-old who just started working at the University of Miami, is confused about a retirement savings plan (RSP) that appeared in his portfolio. Solution 1: Fidelity representative Shawn explains that RSP stands for “Retirement Savings Plan” and suggests…

Fidelity account got blocked?? Don’t know why

Summary: The main problem reported by the user is that their Fidelity account was blocked for “security reasons,” preventing them from logging in. A suggested solution is to wait until morning to call Fidelity’s customer service for assistance. The user may receive a notification from Fidelity in the mail regarding the account blockage. For similar…

Can I Withdraw My 401(k) While Still Employed?

Summary of User’s Concern and Solutions Discussed: The user is unsure if they can withdraw from their 401(k) with Fidelity while still employed and is seeking guidance on the process. Most workplace retirement plans do not allow withdrawals while employed; the user should contact their plan administrator for specific details. If the user separates from…

How to Quickly Cash Out My 401k After Leaving My Job

Here’s a summary of the main problem reported and the solutions discussed: Main Problem: The user is unsure about how quickly they can cash out their 401(k) after leaving their employer. Solution: The user may need to manually request a withdrawal, as it is not always done automatically. Steps to Review Options: Log into the…