Find solutions for common issues with the Fidelity Mobile App, including troubleshooting login errors, app performance, transaction problems, and feature navigation for seamless account management on the go.
Summary of User Issue and Solutions: The main problem reported by the user is uncertainty about a feature related to dividend management in the mobile app. The current method for managing dividends on the mobile app is through the Virtual Assistant (VA). Here’s the full thread MrConsistentFGC 03/15/2023 at 17:30:41 PDT I could’ve sworn this…
Here’s a summary of the main problem and the solutions discussed: Main Problem: The user, NO, is having difficulty finding a way to deposit funds into their Fidelity account. Solution: Fidelity accepts various methods for deposits including electronic fund transfers (EFTs), money wires, mobile and paper checks, transfers from other Fidelity accounts, and third-party payment…
Here’s a summary of the main problem and solutions discussed in the post: Main Problem: The user, Cheez, is unable to set a Time In Force for a limit order on the mobile trading app, as it only allows “Day” with no option to change it. Initial Suggestions: FidelityMarian suggested checking if the user is…
Summary of User’s Inquiry and Solutions: Main Problem: The user is confused about whether they need to open a new account to invest in bonds, as they can only see bond listings on the desktop website but find it difficult to access them on the iOS app. Solution Provided: Fidelity clarified that a new account…
Here’s a summary of the main problem and the solutions discussed in the conversation: Main Problem: The user, Viviani, is confused about the process and implications of transferring funds from an IRA to a personal account and whether they can invest in stocks with those funds. Solution: Fidelity representatives clarified that moving cash from an…
Summary of User Issue and Solutions: The main problem reported by the user, starry, is that despite having $670 available to trade, they are prompted to have a minimum of $2000 to trade on margin. FidelityEmilio suggested checking if margin is enabled on the account and whether the user is placing trades as cash or…
Here’s a summary of the main issue and solutions discussed: Main Problem: User reported that no AMC options were visible on both the Mobile App and Active Trader Pro. Solution: Fidelity acknowledged the issue, confirming that some customers experienced problems with options market data and trading on July 31, but stated that the issue has…
Here’s a summary of the main problem reported and the solutions discussed: Main Problem: The user inquired whether Fidelity plans to offer Zelle or a similar peer-to-peer cash transfer app. Current Solutions Provided: Fidelity currently offers alternatives for sending and receiving money, including PayPal, Venmo, Cash App, and Apple Pay. Feedback Submission: Fidelity acknowledged the…
Here’s a summary of the main problem and solutions discussed in the conversation: Main Problem: The user is inquiring about the time it takes for mobile deposits to clear for their Cash Management Account and Fidelity Brokerage Account. Solution: Mobile check deposits and Electronic Funds Transfers (EFTs) can take 2-6 business days to fully collect….
Summary of the user’s inquiry and the provided solutions: Main Problem: Jon Jon asked if he could use Cash App to receive payments into his Fidelity checking account. Solution Steps: Open Cash App and select the “Home” icon. Go to “Linked Banks” and select “Link bank” to connect the Fidelity account. Retrieve routing and account…
Here’s a summary of the main problem and solutions discussed in the conversation: Main Problem: Michael777 is unable to find the equivalent of expanded window trading for after hours on the website. Solution: Extended Hours trading is available on the Fidelity Mobile app, Fidelity.com, and Active Trader Pro (ATP). Trading times are from 7:00 a.m….
Summary: The main problem reported by the user, Dogfather, is that the Fidelity mobile app is not working, as it shows a blank screen during login attempts. Fidelity responded that there are no widespread reports of issues with the mobile app and suggested trying to access the account through a computer or mobile browser as…
Summary of User’s Issue and Solutions Discussed: The main problem reported by the user, BobV, is that the feature for accessing multiple quotes has been removed, which has caused disappointment and frustration. Fidelity’s representative, Marian, offered to look into the issue and requested additional information about the platform being used (Active Trader Pro, Fidelity.com, or…
Summary of User’s Inquiry and Solutions: The main problem reported by the user is whether the Fidelity Youth account can access the normal trading dashboard. The Fidelity Youth Account does have access to the Trading Dashboard on Fidelity.com. To access the dashboard, users should select the “Accounts & Trade” tab and choose “Trading Dashboard.” The…
Summary of User Report and Solutions: The user reports that the app is redirecting them to a mobile version of the regular site, causing the loss of features like check deposit. Fidelity suggests troubleshooting by deleting and reinstalling the app. Ensure both the app and the device are updated to the latest versions. Try logging…
Here’s a summary of the main problem reported and the solutions discussed: Main Problem: The user, ohiorocks, is experiencing an error when viewing positions on their accounts after unenrolling from Solo Fidfolios. Solution 1: Delete and reinstall the Fidelity mobile app, ensuring it’s the latest version. Solution 2: Try logging in from a different device…
Summary of User’s Issue and Solutions: The main problem reported by the user, CrashNoctis, was that they were unable to purchase Berkshire Hathaway Inc (BRK/B) through the app due to error messages, despite tapping on the correct ticker. Fidelity suggested that the error might stem from manually typing the ticker and recommended using the search…
Summary of User’s Concerns and Solutions Discussed: The user is struggling to fill out the EFT form due to difficulties locating their routing and account numbers for their IRA account. Fidelity support directed the user to a link for finding routing and account numbers, which requires logging in to their Fidelity account. Once the EFT…
Summary of User’s Issue and Solutions Discussed: The main problem reported is that the user is not receiving the authorization code needed to log into the youth app. The user is advised to check if the phone number used to receive the authorization code is correct. If the phone number is accurate and the issue…
Summary of User’s Issue and Solutions Discussed: The main problem reported by the user is that they have not received the $50 reward for activating their Fidelity youth account, which was created on December 17th. Other users mentioned that their rewards took about a week to appear. It was suggested to check if the reward…